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Customer tips

What to include in a flooring request so retailers can quote faster

Room size, postcode, timing, product preference, photos, and installation notes help matched retailers respond with fewer delays.

Retailers can respond faster when your request includes the product or category, approximate room size, postcode, preferred timing, and any installation constraints.

Photos of the room, doorways, stairs, skirting, and current flooring help retailers understand whether a site measure is needed before a formal quote.

If you are not sure which product is right, describe the room use, pets, kids, rental requirements, maintenance needs, and budget band.